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Web Design
One of the most important principles of any website design is to actually know what you want your website to do! You need to identify what your website’s objectives will be…
Okay, that may sound obvious but it is amazing how many companies approach a web design agency without thinking through their brief and before they have identified what their primary business objectives for a website will be.
Generally speaking, there are three main reasons why most companies want a website: each one requires a different type of website and a different approach to design…
Business - List of business/finance/loan/mortgage resources
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Computers - List of computer hardware/software/peripheral resources
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Internet - List of webhosting/webdesign/internet marketing resources
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Software - List of software resources
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Web Design - List of web design/development resources
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Web Hosting - List of web hosting resources
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Web Promotion - List of search engine optimization/internet marketing resources
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Web Resources - List of other web resources
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Recreation - List of travel/hotel/cruise resources
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Casino - List of online gambling/poker/blackjack/roulette resources
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Health - List of online pharmacy/hospital/health resources
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Shopping - List of online shopping/gift resources
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Miscellaneous - List of all other resources not stated above
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Want to streamline the time spent on the telephone by your employees providing support calls and
processing enquiries?
To be successful, this kind of website requires a lot of content and at least one FAQ (Frequently Asked Questions) page so you can provide your visitors with detailed and useful information about the products and services that your company provides.
If you can answer online the most common questions that your employees deal with over the telephone then you should be able to cut down on the amount of enquiries and support calls to the office.
Rather than just putting an email address on your website, set up an online contact form with form fields for the visitor to fill in and complete: that way you can qualify their enquiry and process it more efficiently, again making better use of your employee’s time.
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